Política de Privacidad

Effective date: January 2026

1. Who We Are

Jeturing Inc. (“Jeturing”, “we”, “us”, or “our”) es un corporation incorporated under the laws of the State of Delaware, United States. We provide IT services, cybersecurity services, consulting, and software-as-a-service (SaaS) platforms, including Sajet and other products and services made available through our websites and partner channels.

This Política de Privacidad describes how we collect, use, disclose, and protect personal data in connection with:

Our websites, including jeturing.com and sajet.us
Our SaaS platforms and client portals, including Sajet
Our cybersecurity, consulting, and managed services
Any other online services that link to or reference this Política de Privacidad

This Policy is primarily intended for business customers (B2B) and their authorized users.

2. Data We Collect

We may collect the following categories of information:

Account and identification data

Name
Corporate email address
Phone number
Empresa name
Job title or role
Login credentials and authentication data

Service usage data

Access logs and timestamps
IP address and approximate location
Device type, operating system, and browser type
Pages visited, features used, and actions performed in the platform
Session duration and performance telemetry

Transactional and commercial data

Subscription plans and service tiers
Billing and payment-related information (e.g., invoicing details, transaction metadata)
Support history and helpdesk tickets
Communications with our sales, support, or customer success teams

Content and business data provided by customers

Business information that you or your organization upload, send, or store in our services (for example: operational, financial, inventory, HR, or security-related data)
Files, records, and configurations needed to provide and operate Sajet or other Jeturing solutions

We process this information only in accordance with the applicable service agreement and the instructions of our business customer.

Seguridad and monitoring data

Seguridad and audit logs
Event records, alerts, and telemetry used for cybersecurity monitoring
Signals and metadata used to detect and prevent fraud, abuse, or unauthorized access

Cookies and similar technologies

We use cookies, pixels, and similar technologies to enable core functionality, remember preferences, maintain authenticated sessions, and understand how our services are used. See “Cookies and similar technologies” below for more details.

3. How We Use the Information

We use the information we collect for purposes such as:

Providing and maintaining our services: creating and managing accounts, provisioning environments, enabling platform features, and delivering technical support.
Operating and improving Sajet and other platforms: monitoring performance, enhancing usability, optimizing reliability, and developing new features.
Seguridad and compliance: detecting and preventing unauthorized access, fraud, abuse, and cybersecurity incidents; supporting compliance with frameworks such as PCI-DSS, HIPAA, and ISO where applicable.
Analytics and service improvement: generating aggregated and anonymized metrics to understand product usage and prioritize improvements and roadmap decisions.
B2B communications: sending service-related messages (such as updates, incidents, or changes to terms) and, where permitted, information about product features, events, or relevant content, always with an option to opt out of non-essential marketing communications.
Legal and business purposes: enforcing agreements, resolving disputes, protecting our rights and the rights of our customers and partners, and complying with legal obligations.

We do not use customer data to create profiles for sale to third parties, and we do not sell personal data to third parties.

4. Legal Bases (Where Applicable)

Depending on your location and the applicable law, our processing of personal data may be based on:

Performance of a contract: to provide services under agreements with our business customers and to support their authorized users.
Legitimate interests: to secure our infrastructure and services, improve our offerings, prevent fraud and abuse, and grow our business, while respecting the rights and reasonable expectations of users.
Consent: in certain cases, for example, specific types of marketing communications or optional features, where local law requires consent.

Where we rely on consent, you may withdraw it at any time as described in the “Your rights” section, without affecting the lawfulness of processing before withdrawal.

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this Policy or as required by law:

Account and service data: retained while there es unn active contractual relationship with the customer and for a reasonable period afterward for legal, accounting, audit, or dispute-resolution purposes.
Content and business data in the service: processed and retained according to the specific contract with each customer, and deleted or anonymized following agreed procedures and timelines, including backups and archives.
Seguridad logs and monitoring data: retained in line with our internal cybersecurity policies and any applicable regulatory requirements.

When data is no longer needed, we will delete or anonymize it in accordance with our data retention and deletion procedures, unless a longer retention period is required or permitted by law.

6. How We Share Data

We may share personal data with:

Service providers and infrastructure vendors

Third-party providers that deliver hosting, cloud de negocio, communications, analytics, monitoring, support tools, and other services needed to operate our platforms and business. These providers are bound by contractual confidentiality and data protection obligations.

Socios and managed service providers (MSPs)

Business partners and managed service providers with whom we work under a centrado en socios model to deliver IT, cybersecurity, and SaaS services to customers, but only to the extent necessary to provide those services.

Corporate transactions

In connection with a merger, acquisition, reorganization, or sale of assets, personal data may be transferred as part of the transaction, subject to continued protection consistent with this Policy.

Legal and compliance purposes

When required to do so by law or valid legal process, or when we believe in good faith that disclosure is reasonably necessary to:

Comply with a legal obligation
Protect the rights, property, or safety of Jeturing, our customers, or others
Detect, prevent, or address security or technical issues or fraud

We do not sell personal data to third parties.

7. Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies on our websites and platforms to:

Remember user settings and preferences
Keep sessions authenticated and maintain security
Measure and analyze traffic, usage patterns, and performance
Support customer communications and helpdesk interactions

Cookies may be set by us (first-party cookies) or by third parties (for example, analytics or support providers). You can manage cookies through your browser settings. If you disable certain cookies, some features of our services may not function properly.

8. Information Seguridad

We take information security seriously and apply administrative, technical, and organizational measures designed to protect personal data against loss, misuse, and unauthorized access, disclosure, alteration, or destruction. These measures may include:

Encryption of data in transit (e.g., TLS)
Role-based access controls and least-privilege principles
Logical segmentation of environments and tenants
Logging and monitoring of security-relevant events
Regular backups and business continuity practices

Access to personal data is limited to personnel and service providers who need it to perform their duties and are subject to confidentiality obligations.

However, no system or transmission method is completely segura. We encourage customers to implement strong security practices within their own organizations, including robust passwords, multi-factor authentication (MFA), and appropriate user and access management.

9. International Data Transfers

Jeturing serves customers in multiple locations and may process data in the United States and other countries where we or our service providers operate.

Where applicable law requires specific safeguards for international data transfers, we will implement appropriate mechanisms, such as standard contractual clauses or other instruments recognized by relevant regulations, to ensure an adequate level of protection.

We take steps to ensure that any transfer of personal data complies with applicable data protection laws and maintains a level of security consistent with this Policy.

10. Your Rights

Depending on your jurisdiction and your relationship with us (for example, as an employee of a business customer or as a website visitor), you may have some or all of the following rights:

To request access to the personal data we hold about you
To request correction of inaccurate or incomplete personal data
To request deletion of your personal data when it is no longer necessary or when permitted by law
To object to or request restriction of certain processing activities, particularly those based on legitimate interests or direct marketing
To request data portability, where provided for under applicable law

In many cases, Jeturing acts as a data processor on behalf of its business customers, who act as data controllers for the data stored in our services. In those cases:

End users should first direct their requests (access, deletion, etc.) to their employer or the relevant business customer.
We will support our customers in responding to such requests in accordance with our contractual obligations and applicable law.

To exercise your rights (where available), you or your organization may contact us using the details in the “Contáctanos” section below. We may need to verify your identity and jurisdiction before responding.

11. Children’s Privacy

Our services and platforms are designed for use by businesses and professionals and are not directed to children or minors. We do not knowingly collect personal data from children.

If we become aware that we have collected personal data from a child without appropriate authorization or consent, we will take reasonable steps to delete such information as soon as practicable.

12. Changes to This Política de Privacidad

We may update this Política de Privacidad from time to time to reflect changes in our services, legal requirements, or internal practices.

When we make changes, we will:

Post the updated Policy on jeturing.com/privacy, and
Indicate the “Effective date” at the top of the Policy.

If we make material changes, we will provide additional notice through reasonable means (for example, email notifications or in‑service messages), where required.

13. Contáctanos

If you have questions about this Política de Privacidad or our handling of personal data, or if you wish to exercise your rights, you can contact us at:

Website: https://jeturing.com/contactus
Email: [email protected]
Phone: +1 (401) 648‑2327

You may also contact your Jeturing sales or support representative for questions related to your specific service agreement or SaaS solution.